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Terms of Service

Welcome to Hemvi. These Terms of Service govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by the following terms and conditions.

1. Company Information

Store Name: Hemvi
Company: HORIZONEX RETAIL LTD
Company Number: 16874272
Registered Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: support@hemvi.shop

2. Use of the Website

By using this website, you confirm that you are at least the age of majority in your country or have permission from a legal guardian.

You agree not to use our products or website for any illegal or unauthorized purposes.

3. Products and Services

We strive to provide accurate descriptions and images of our products. However, we do not guarantee that product descriptions, images, or other content are completely accurate, complete, or error-free.

We reserve the right to modify or discontinue any product without notice.

4. Pricing and Payments

All prices on our website are subject to change without prior notice.

We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.

Payments are securely processed through trusted third-party payment providers.

5. Order Processing and Shipping

Orders are processed within 24 hours after payment confirmation.

Estimated delivery time is 7 to 15 business days, depending on the destination and local postal services.

Delivery times may vary due to factors beyond our control such as customs delays or carrier issues.

6. Returns and Refunds

If you are not satisfied with your purchase, you may request a return according to our Return and Refund Policy.

Customers must contact us before sending any item back.

7. Intellectual Property

All content on this website, including text, images, graphics, logos, and design, is the property of Hemvi and may not be copied, reproduced, or distributed without permission.

8. Limitation of Liability

Hemvi and HORIZONEX RETAIL LTD shall not be held responsible for any indirect, incidental, or consequential damages resulting from the use of our website or products.